Portfolio

My approach includes thoroughly analyzing existing materials and workflows to create an engaging and intuitive training experience.

The ice cream shop client recently experienced challenges with new employees who lacked a solid grasp of the Point of Sale (POS) system. This issue had a ripple effect on the entire team, leading to inefficiencies in completing daily tasks and resulting in longer wait times for customers. goes here

After completing the scoping phase and setting the learning objectives, I moved on to the storyboarding phase. This critical step involved outlining the structure and flow of the e-learning course to ensure it effectively met the established goals. Utilizing various tools within the G-Suite, such as Google Slides and Google Docs, I created detailed and visually engaging storyboards that served as blueprints for the course.

I ensured the client's active participation by regularly seeking their feedback and guidance throughout the storyboard creation process, holding virtual meetings, and sharing iterative drafts. This collaborative approach guaranteed that the final storyboard aligned perfectly with the client's vision and instructional needs, paving the way for a seamless development phase.

I used Articulate 360 to transform the storyboard into an engaging and interactive prototype, leveraging its robust features to create a dynamic learning experience. The prototype included various multimedia elements such as animations, quizzes, and interactive scenarios designed to captivate learners and reinforce key concepts.

To ensure the course met the client's expectations and effectively addressed their training needs, I actively engaged clients in the testing process. By soliciting their detailed feedback and observations, I was able to make informed adjustments and enhancements to the course. This iterative approach ensured the final product was both highly effective and tailored to the specific needs of the client and their new employees.