About
Career Timeline
That’s me, second from the left. On-site acting for a video in a security e-learning course.
As an instructional designer, I excel in creating dynamic and impactful learning experiences tailored to diverse learner needs. Utilizing industry-leading tools like Articulate Storyline, Rise 360, Adobe Premiere Pro, and Audition, I develop interactive, multimedia-rich e-learning platforms that promote active participation and knowledge retention. Additionally, I pioneered the integration of AI platforms such as ChatGPT and Adobe Firefly into instructional design strategies, enhancing learner engagement through personalized interactions, adaptive learning pathways, and real-time feedback for more effective knowledge transfer and skill acquisition.
Instructional Designer
Verizon 2020 - 2024
I specialized in designing and delivering comprehensive training programs tailored to organizational objectives and learner needs, ensuring alignment with strategic goals and fostering continuous improvement. With a passion for driving performance excellence, I leveraged data-driven approaches to identify performance gaps, develop targeted training solutions, and measure their impact to enhance organizational effectiveness. Utilizing interactive training methodologies, I created dynamic and immersive learning experiences through experiential activities and multimedia-rich presentations. Additionally, I am skilled in integrating technology, using learning management systems and virtual training platforms to create scalable and accessible learning solutions for remote and dispersed teams.
Senior Trainer
Verizon 2014 - 2020
Education
Bachelors of Business Administration - BBA
2018 - 2020
Grade: Magna Cum Laude
Master of Education - MEd., Adult and Continuing Education and Development
Jan 2021 - Sept 2024
Learn more about my career, qualifications and more by viewing my resume and LinkedIn profile.